iCloud Sync
Most mails received are because of unavailable sync or failing sync. In all cases these issues could be fixed by one of the steps from this list.
iCloud Sync
Most mails received are because of unavailable sync or failing sync. In all cases these issues could be fixed by one of the steps from this list.
Still having an issue? Contact me via mail
Purchases and Subscriptions
Flippy Premium
Planny Premium is a single add on, that is available as one-time purchase or subscription. It unlocks all features.
I bought Premium but it doesn't work
Every subscription purchase has to be validated by servers. Depending on your network provider's restrictions or usage of VPN this validation can fail. Please check everything before contacting.
Cancel subscription
Developers aren't able / allowed to build in a "Cancel subscription" button inside apps. Instead Planny features a "Manage subscriptions" Button inside the Purchases View. Else you can do the following:
macOS App + Watch App
As soon as macOS 10.15 Catalina and watchOS 6 ship, Flippy will be available on the Mac as well for no extra charge
Import of flashcards with Excel/Numbers file
Please check that you're using the exact format and encoding that is available. Photo attachments and some characters aren't supported right now.
Attention awareness doesn't work in the dark
Flippy uses ARKit for tracking your eye moments. This is currently not supported in dark environments.