Starting today, this website features a new support section to improve support workflows. Before, there was just one page with frequently asked questions and one button to contact. Now the support section features small blog posts to help users without contacting the support.
In addition to that, requesting support is now divided into three sections: Bugreports, general support and feedback. All these sections include special forms to fill in. This enables faster support, because information, that often missed, is now necessary in these forms. Every section has it's own priority.
"Planny 2 is a great update - but also to the support"